Too many log in attempts. Try again Later. Fine. I tried again later. I've reset the password several times. Same message. Ok, maybe i did something wrong. I wait for several hours and try again and yet the same message. WHAT IS GOING ON?
Send us an email at email@example.com if you need help getting into your account.
Same here, I reset the password and it still has me logged out which is annoying, But even more so for the fact that when I try to log in with the updated passwords I get the Too many log in attempts error.
I love the plugins, but this is very a poor standard of basic e-commerce.
Please email us and we'll help you out.
Anyone had any success in login in at?
You should be able to log in again now.
The reason behind this is that we recently moved to more aggressively block failed logins, in order to protect against malicious attempts to match databases of known email/password combinations to our accounts (this is unfortunately something that happens to almost all web sites these days). We can manually unblock you: just email us or leave a post here with your email address (which will be hidden for everyone but us).
Same issue here. Can you please unlock my account again?
You should be able to log in now.
Would be great to get access today again.
I've just manually de-blocked all your accounts.
I see you have been able to login in the meantime, right?
Really want to get some new plug-ins but have been locked out for two days now... This "TOO MANY LOGIN ATTEMPTS" is insane... I know I get a discount with my other purchases and wont order until I can get into that account... really disappointing...
@Andrew, I see you have been able to login in the meantime, correct?
could you plz unblock my account? thx
Guys, I get what the point of this feature is, but holy c*ap is the setting for this too sensitive. If I enter the wrong password 3 times, I'm locked out for WAY too long, even after I successfully reset my password.
I get you are trying to keep hackers out from brute forcing someone's password, but there are ways to do this that would be way less of a pain for your real users. At the very least increase the number of failed attempts to 5, or reset the lock after someone does a successful password reset.
@Adam, we are still finetuning the system. However, we had to take these measurements to be able to keep everything running and accessible.
@Alvaro: I have unblocked you earlier to day in response to your email.
can you please unblock my account quickly.
@Alex, your account was not registered as blocked. Could it be you tried logging in with a different email address? Since we do not like to send out personal information on the forum it might be easier to get in touch via email: firstname.lastname@example.org
I agree with everyone else. Your system is way too strict. If I mess up 2 times, then get in, then 8 hours later I mess up again (which can happen because people have WAY too many usernames and passwords) then you are locked out and it takes way too long to get for the system to reset so you can get back in.
There are better ways to do this. Go 2 factor authentication or increase the number of attempts to 5. It's way too restrictive.
Just reset my password, but still blocked. Mind resetting me?
I can't see a current blockage on your account at the moment. Could you send us an email to email@example.com so we can have a closer look?
Please please please change this system. I transferred a whole bunch of products from an old to a new computer in the past 24 hours, and this is the only problem I've run into I couldn't fix myself or find the solution to quickly online. No phone number, no online chat, and I've no idea how long it will take to resolve; please resolve this.
I do not see your account being blocked. Please get in touch with us at firstname.lastname@example.org if your issue is not resolved.
THX in advance
Thank you and greetings
@ Florian & Katie, your block was already lifted, and you should be able to login.
Same problem as everyone else! Could you please unblock my account? I also sent you an email. Thank you!
I sent you an email. But I will post here too. I tried to change my email address. When I got the confirmation email, clicked on the link and tried to sign in with my new email, but then got the same message. Too many attempts, please try again later. I then tried my old email, and the same thing. Tried changing my password with the new email, got no email. Tried changing my password with the old email, and I did get an email, and I think I successfully changed my password, but am still getting the same message when trying either of my emails. So I need help unblocking my account too.
Also, does changing your email have any effect on anything else I should know about?
Thank you for your time.
When asked to login after clicking the link in your confirmation email, you will have to log in with your old email address first. The email change will only be processed when we have confirmed your credentials. Therefore it is possible that your login attempt with your new email address blocked your account.
I've just unblocked that account again. If you need help getting your email address changed please reply to our mail, as we cannot enclose that information on our forum :-)
If blocked, please reset your password via www.fabfilter.com/request-password-reset .
You will receive an e-mail with a reset link, and after you've chosen a password, you will be automatically unblocked.
NOTE: If you don't receive an e-mail, your FabFilter account might be under a different e-mail address, so do try your other e-mail addresses in that case.
I'm also blocked. Please unlock my account I need the PlugIns tomorrow ://
Thank you in advance.